At the time of this writing, very few people in America are thinking much regarding Titan Water Heater, if at all about the coming winter season, but if your water heater is showing its age then it might be wise to research replacements now to ensure that don’t have to take cold showers in December (I’ve been there, and it sucks).
I haven’t had too many requests to write about this topic, but I did the research anyway in anticipation of replacing the water heater in the home that we just purchased.
To that end, I read about many options, focusing on both the more traditional tank-type water heaters and the newer tank less models. One company that came up time and time again in the tank less water heater market was Titan, so I thought it might be helpful to dedicate an entire post to their product.
The amount of diametrically opposed information and opinions that I have found online about the Titan water heater line is astounding. Most products I research and review are either universally panned or loved, and very rarely do these two situations collide so intensely as they have with Titan water heaters.
About half of the reviews were quite generous with their praise, extolling the virtues of environmental friendliness and lower power bills.
On the other end of the spectrum, there is a strong contingent of people who remain wholly unconvinced about what Titan has to offer, writing long narratives that involved multiple product replacements, expensive repairs, and plain old irritation. I’ll get into the reviews a little later, but first let’s take a look at the specifications of the Titan water heater tank less water heater line (which includes multiple models, with more coming out over time):
- “Space age technology” behind the temperature sampling system, ostensibly allowing a more precise, accurate way for the unit to determine whether the temperature of the outgoing water is correct.
- Prevention of “dry starts” due to a system which analyzes the presences of air in the water heater. A dry start occurs when air gets into the system and destroys the heating element which is responsible for outputting hot water.
- High efficiency water heating provided by a computer system which samples the temperatures coming in and going out of the system many times a second. Since the temperature is sampled accurately and quite often, the heater will “know” to turn off the energy consuming heating element sooner, thus reducing your power bills considerably.
- The heating unit uses absolutely no power when it’s at rest, only consuming energy when it is actively heating outgoing water. Ideally, this means that you are only powering the unit when you draw hot water when you take a shower, for instance.
- Casing which is made from mineral buildup-resistant materials.
A Tank less Titan Water Heater Over A More Traditional Unit?
The issue with traditional water heaters is that they consume lots of power since they are always on and heating water. In other words, the heater sits there continually heating water at the temperature specified on the temperature dial, and therefore there’s always hot water available for you to use in the shower, kitchen, etc.
On the flip-side, Titan tank less water heaters don’t actually store any water, but rather they draw water on an as-needed basis. This means that the heater will sit dormant until you turn on the faucet. Once the heater knows you want water, it will immediately begin to draw water through the unit and heat it in real-time as it moves toward the point of use. From there it works like any other heating system, feeding into, for instance, a high pressure shower head, small fridge freezer, indoor floor fountains, or any other water-consuming device in the house.
Considerably Mixed Reviews of Titan Water Heater.
Before I get into the specifics of the complaints about Titan tankless water heaters, I want to point out that there were a lot of positive reviews about various models, including praise about how long-lasting and effective they really are. I am only presenting this information to help people make an educated purchasing decision, and this article is in no way meant to criticize or praise the company or its products.
With that being said, let’s take a look at some complaints that people had:
Skinny, 1/2 Inch Water Inlets
This didn’t come up all that much, but I did see 3 people mention it. These users perceived an issue with the water inlet into the unit being too skinny, implying that the Titan heater doesn’t have enough water throughput to be a legitimate solution for a whole house water heater. If I were considering one of these heaters, I would want to see one in action in a standard sized house, taking special note of whether multiple points of use could use hot water at the same time.
Additionally, since the unit is designed not to hold water and heat it constantly, I would want to make sure that the water heated up quickly enough. For instance, I would be really annoyed by having to stand around in the shower for a long time while waiting for the water to heat up. However, the savings on the energy bills might make up for these inconveniences, but each potential buyer should judge this for his/herself!
Repeated Device Failure
Out of all the negative reviews, this reason was stated most often. The time periods before failure varied anywhere from 1 year to 5 years, but most of the failures were within a 2 year period. Many of these complaints stated that the heater units needed to be replaced multiple times. Since there were plenty of positive reviews as well, I wonder if the issue is incompatibility between the Titan water heater and certain types of house wiring. I’m no electrician so I’m not qualified to speak much further on this topic, but it seems like wiring might be the “x-factor” here.
Electronics Burning Out And Becoming A Fire Hazard
The last complaint that came up a few times was in relation to the circuit board in the unit burning up due to extreme heat conditions. Overheating of this kind might be a fire hazard, I was compelled to mention it here as a potential safety issue. Again, many people are safely and happily using these tank less water heaters with no problem at all, so I wonder if house wiring is at least part of the explanation for why so many people are having completely disparate experiences. Have a look at other posts of Water Dispenser Guide